Login to Landing Admin (EUM Admin in EUM V5) and click Import Users tile to navigate to the Import Users page
Download the Import Template by clicking Import Template in the Import Users page
In the Import Template, the following columns need to be filled in as a bare minimum: UserStatus_FK, FirstName, LastName, Email. Optionally, if the User is to be added to a Group, then a column Groups should be added after the last column and filled in by Group Name. If the user needs to be added to multiple groups, then the group names in the Groups column should be separated by comma.
*Warning if the fields above are not filled in the template, then Import Users will fail*
Save the changes and close the file (make sure that it remains a .csv file)
Click Browse in the Import Users page and browse for the file just saved. Then click Load Import File. The users would be imported and a success message would be displayed to confirm that.
*Note UserStatus_FK values can be obtained by clicking Status Codes
*Warning if users being imported are previously existing in the EUM database, and their status is not Deactivated or Pending Approval, then Import Users will fail*