Re-Send emails to end user

The feature of re-sending of emails is available in EUM version 4.1.7073.2 onwards.

When looking at an existing user account on the user-details.aspx page an administrator may have the option to manually send an email to the user. This email will appear as if it was sent by EUM.

Typically this is used in deployments where the Welcome emails have been disabled because additional manual steps must be taken after the account has been activated but before the user can be allowed to access the site. It can also be used to re-send Welcome emails to users who have contacted the administrator because they lost or did not receive the first Welcome email sent by the system.

If the emails have been configured for manual sending this section should appear on the user-details.aspx page.

The EmailType dropdown will contain the allowed email types for this user. If there are no allowed email types this section of the page will not appear. After an email type has been selected the Send Selected Email button is enabled. Clicking this button will send the selected email to the user. Welcome and Forgot Password emails will generate a new single use token for setting credentials. All previously created tokens are still valid until expiry.