For EUM to be able to send Email Notifications, you will need to setup a Member type of user in your Azure AD and give it a O365 Email license. This could be a Service Account, but not a shared mailbox.
After the user account is created, and O365 Email license provisioned for that user, follow the following steps:
- Login to Azure Portal and go to the EUM Resource Group
- Click on the office365 API Connection
- Click “Edit API Connection”
- Click the big “Authorize” button
- This will open a login prompt
- Login with the user you would be using to send EUM emails from
- Click Save
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