Email Tokens

Tokens can be used in EUM V6 Emails to specify things like User Name, Group Name, etc.

The different emails EUM can send its users are:

• Portal Welcome Email: When a new account is created, a Portal Welcome email can be sent. Please refer to the article Enable Portal Welcome Email in EUM V6 for further details.
• Group Welcome Email: When a user gains membership of a group, a Group Welcome Email can be sent by EUM. Please refer to article Setup Group Welcome Email for more details.
• Membership Request Approval Email: If Approval is required for gaining membership of a group, a Membership Approval Email is sent to the Group Owner and Membership Manager to notify of someone requesting Group Membership. Please refer to Configure EUM Group to require Approval for joining for more details.

Here are the tokens that can be used in each of these Emails:

Portal Welcome Email

The tokens that can be used in this email are:

User.displayName:

This displays the User Display Name in the Email. Typically a display name can be First Name and Last Name, unless saved in some other format by the EUM Administrator while creating the account.  The below example shows how to add this token:

Hello {~User.displayName~},
Welcome to the EUM Portal.

User.givenName:

This displays the User First Name in the Email. The below example shows how to add this token:

Hello {~User.givenName~},
Welcome to the EUM Portal.

User.surname:

This displays the User Last Name in the Email. The below example shows how to add this token:

Hello Mr. {~User.surname~},
Welcome to the EUM Portal.

User.mail:

This displays the User Email Address in the Email. The below example shows how to add this token:

Hello {~User.givenName~},
You have registered with us with your email {~User.mail~}.

Group Welcome Email

No token can be used in this email as of now.

Membership Request Approval Email

The tokens that can be used in this email are:

User.displayName:

This displays the User Display Name in the Email. Typically a display name can be First Name and Last Name, unless saved in some other format by the EUM Administrator while creating the account.  The below example shows how to add this token:

{~User.displayName~} requested access to Group

User.givenName:

This displays the User First Name in the Email. The below example shows how to add this token:

{~User.givenName~} requested access to Group

User.surname:

This displays the User Last Name in the Email. The below example shows how to add this token:

{~User.surname~} requested access to Group

User.mail:

This displays the User Email Address in the Email. The below example shows how to add this token:

User with email {~User.givenName~} requested access to Group

Group.EUMDisplayName:

This displays the group the user has requested membership for. The below example shows how to add this token:

{~User.displayName~} has requested membership of group {~Group.EUMDisplayName~}.