What is hosted in Envision IT Azure Tenant:
- EUM Resource Group
- EUM Admin App Service
- EUM Portal App Service
- Logic Apps
What remains in Client's Azure Tenant:
- Azure Active Directory
- App Registrations in the Azure AD
- EUM Config site in the client's SharePoint
- Azure Storage
This diagram should help in better understanding:
Benefits of hosted EUM:
We consume the following charges by Microsoft, which, if not hosted by us, would be charged by Microsoft to the client's Microsoft Subscription.
- EUM Admin and Portal are Azure App Services. The client do not have to spend on Microsoft subscription on Azure App Services, and that could save a minimum of $876 a year.
- May of EUM functions are processed by Microsoft Logic Apps. The cost for running the Logic Apps accumulate at the rate of 0.001 per consumption.
Please refer to the Azure Pricing Calculator for latest pricing.
Because we have ready access to the EUM Resource Group in our Azure tenant, we can easily access the error logs and thus provide much faster support without needing to get into a call with the Client's IT department. In addition the EUM Support staff can be added as Guest accounts to your tenant and made members of the EUM Administrator group for allowing the support staff to access EUM Admin. The Support Staff accounts can be disabled when not needed to support.
EUM Health Check
Because we have ready access to the EUM Resource Group in our Azure tenant, we can easily access the Application Insights and thus provide much faster Health Check Reports and a call with the client can be utilized to share the findings and discuss the client's experience with EUM.
Installation and Upgrades
EUM Installation and Upgrades are much easier when EUM is hosted in Envision IT Azure tenant. We just need a 30 minute to 1 hour call with the client to set up the App Registrations and EUM Config site. Please refer to the related articles:
Security, Data Handling, Permissions:
Please refer to Trust Centre for more info.